Director of Operations

Aramark UK is seeking a seasoned, commercially astute Director of Operations for a regional role managing independent schools, healthcare and education sites. Reporting to the Regional Operations Director, you’ll coach and grow teams, ensuring top-tier service for clients and fostering a culture of collaboration, recognition and engagement.

This role would suit someone living in the West Midlands as the role requires frequent travel in this area.

What’s in it for you:
Competitive salary, plus eligibility for bonus
Company car
Private healthcare
Defined contribution pension scheme and life assurance
Home-based role (ideally based in the West Midlands), with regular travel
Generous annual leave that increases in line with service, with the opportunity to buy extra
Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
Employee Assistance Programme and in-house Mental Health Champions
FOOD! A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)
Role responsibilities:
Drive growth and ensure operational delivery meets company standards
Strategically plan to enhance commercial performance
Lead employee engagement and talent development
Collaborate and build on relationships with key internal and external stakeholders
Maximise contract retention and identify upselling opportunities
Innovate to enhance client, customer and team experiences
Motivate and develop teams, fostering future leaders
Align teams with business strategies and customer needs
Ensure compliance with contracts, quality standards and financial controls
Key requirements:
Account Director experience in contract catering / hospitality (ideally within education or healthcare)
Proven P&L management skills
Excellent organisational, time management and negotiation skills
Process-oriented with commitment to SOPs and best practices
Strong communicator and problem-solver

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [email protected]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.