Apprentice Customer Service Advisor

Permanent
  • Permanent
  • CF64

CV-Library

Where: EE Cardiff

Full time: Permanent

Salary: £20,280 per year

Hourly rate:A £10.40

Start Date : 24/02/25

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Join ourA multi award winningA Apprenticeship scheme and youA€™ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.

You can come fromA any backgroundA and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards anA NVQA and enjoy all the extras youA€™d expect from BritainA€™s most cutting-edge mobile network.

We are more than aA teamA at EE; we are aA family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andA personalA service every single time. A 

Your Future With Us

We areA passionateA about helping you progress your career and are committed to your growth and development. When the time is right for you, weA€™ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto ourA AspireA programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

OurA AspireA programme is just one example of how we can help you move yourA careerA forwards, and if youA€™d like to know more just ask!

Wondering If YouA€™re What WeA€™re Looking For?

We believe in a completelyA personalA environment, where youA€™re treated like you want to be treated. WeA€™reA committedA to working together to build aA communityA where everyone feels they belong. Whatever yourA age,A race,A sexuality,A disability,A religionA orA genderA identity, we recognise andA celebrateA our differences and embraceA diversityA at all levels. Everyone isA welcomeA at EE.

Wondering WhatA€™s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

AA greatA starting salary ofA £20,280A plusA incentivesA throughout the year

Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us

Market leading paid carerA€™s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

HugeA€¯discounts of EE & BT products including your Mobile and Broadband saving youA€¯hundredsA€¯ofA€¯poundsA€¯every year

Support in carving your own career path. We are passionate about developing our people and weA€™ll support you in achieving the career you want

Season TicketA€¯Travel Loan Giving you the funds toA€¯pay for your travelA€¯to and from work up front, making a difference where it counts

Volunteering days, so you canA€¯give backA€¯to your local community

Optional Private Healthcare and Dental, to protect you and your family

What Are You Waiting For?

If you think youA€™d be a great fit weA€™d love to hear from you. Reach out to get the conversation started!

To apply for this job please visit www.cv-library.co.uk.

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