Clinical Team Lead

Join EHN Canada: Transform Lives Through Compassionate Care

About Us: EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities. We are dedicated to delivering high-quality care for Canadians while supporting patients and their loved ones. With over 100 years of collective experience, our diverse programs-including inpatient, outpatient, and online options-ensure compassionate care is accessible wherever our patients are. At EHN Canada, we take pride in proving both excellent and accessible care to all Canadians.

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Joining EHN Canada provides an exciting opportunity to grow professionally while making a meaningful difference in the lives of those in our communities.

Position Overview:

This dual-role position seamlessly blends the responsibilities of a Clinical Team Lead and a Mental Health & Addiction Counsellor within a clinical environment. As the Clinical Team Lead, the individual will provide leadership, mentorship, and coaching to clinical staff, oversee operational processes, and ensure that the team’s clinical practices align with evidence-based standards. In the role of Mental Health & Addiction Counsellor, the position involves delivering direct client care, including individual, group, and family therapy, case coordination, and ongoing client assessments. Strong communication, leadership, and clinical expertise are essential for supporting both clients and team members in achieving optimal outcomes.

Key Responsibilities – Team Lead :

Assist in providing coaching and support to clinical staff both individually and in groups to support the continuous improvement of staff skills and clinical range in the delivery of client care
Support clinical supervisor as directed to help train and work with team members to complete documentation in a timely manner for quality assurance
Take on a stronger leadership role when clinical supervisor is sick or away
Make recommendations for process and quality improvement using evidence-based practices
Assist with scheduling and ensuring adequate coverage of group programming; morning and afternoon
Provide feedback to staff as required, escalating performance issues to the Clinical Supervisor and/or Director
Support administrative processes
Maintain excellent referent and partner communication
Assist with SUD group clinical case conferencing and or individual case consultation as needed
Participate in employee recruitment, as required
Participate in the development and implementation of new processes or initiatives as directed
Celebrating team successes
Other duties as assigned

In addition to the above, the Team Lead has the following Mental Health & Addiction Counsellor Responsibilities:

Provide individual, group, and family therapy, education, and ongoing assessment of client progress
Case coordination and communication across an inter-professional team
Timely communication with referral agencies, offering support and guidance to clients and their families
Competently manages clients with various addictions and mental health issues including mental health and substance use disorders.
Identify treatment issues and goals with clients, coordinating across clinical teams as needed
Collaborate in the development, implementation and follow-up of the client care plan, discharge plan and summaries
Complete detailed documentation and charting appropriately
Prepares reports or correspondence in timely manner
Participate in weekly clinical case conferencing and consultation meetings, making recommendations on basis of the client progress to the team
Support a framework of accountability for clients in their recovery
Communicate with families on an as needed basis
Engage in professional development, maintain appropriate professional associations, and provide current documentation to the Human Resources Department
Provide student supervision, as required, as qualified
Other duties as assigned

Qualifications:

Masters Degree in social work, psychology or related discipline;
Minimum three to five years of mental health and addictions related experience; Minimum of two years’ experience in leadership, including demonstrated knowledge of people management practices based on best practice;
Must hold a professional designation in clinical counselling, social work, or a related field, with registration under a recognized regulatory body authorized to credential counselling professionals in Nova Scotia

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $1,500 for mental health and addiction services, plus $500 for various paramedical services (e.g., massage, physiotherapy).
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, including a special paid day off for your birthday.
Access to in-house fitness facilities or discounted gym memberships.
Exclusive discounts through Perkopolis on entertainment, insurance, and more.
Opportunities for personal and professional growth through our Education Support Assistance program.
Supportive relocation opportunities due to our nationwide presence.
Defined Benefit pension plan with up to a 4% employer contribution.
Maternity and parental leave top-up.
Discounts available at Kids & Co. Daycare.

EHN Canada is an employment equity employer. If you require accommodation during the interview process, please contact Human Resources.