Customer Service Officer (Redemption)/Alexandra (RL)

Target Recruitment
a member of WMS Group (15C7744)

• Location:

  Alexandra

–

• Work Week:

  Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm) (claim as OT)

• Min. Qualification:

  O-Level

• Experience:

  1 to 2 years

Job Description/ Requirement

• Responsibilities:
• To serve as Receptionist/Front Counter Officer at Service Centre
• Handling redemption process and making calls to customers who made reservations to update the gift status
• Attending to walk-in customers for gift redemption and carry-in repair for CE products such as MC, players & others
• Warranty data entry
• Answering customer inquiries
• Helping out in other ad hoc duties as and when required
• Requirements:
• Min GCE “O” Level or its equivalent
• At least 1 to 2 years working experience in face-to-face customer service
• Able to differentiate between false and genuine claims
• Good in English communication & basic soft skills
• A team player and motivated to serve customers
• Computer knowledge
• Required to work 3 Saturdays a month (claim as OT)

Remarks:

Working Hours – Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm)
Interested parties/candidates, please send your updated resume in MS Word format including the following:
(1) Expected salary
(2) Reason(s) for leaving
(3) Date of availability
(We regret that only shortlisted candidates will be notified)

Target Recruitment Pte Ltd (MOM License No: 15C7744)
MOM Regn No: R1112418 (RL)

• Job category:

  Customer Service/ Call Centres Telemarketing

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