Flights & Travel Operations Co-Ordinator

We are seeking an experienced Flights & Travel Operations Co-Ordinator to join a fabulous travel company based in Hertfordshire, hybrid working model.

This is a varied and interesting Flights & Travel Operations Co-Ordinator role involves ensuing tours are planned and organised to deliver excellent customer service standards. You will have direct contact with both clients and suppliers.

Fun working & supporting team, career development, travel perks and many other exciting benefits are on offer. Ideal for an experienced Travel Operations professional seeking something a little different.

Flights & Travel Operations Co-Ordinator Duties:

* Management of flight bookings including ticketing.

* Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades.

* Issuance of variable airline fares, reissues, and refunds.

* Action schedule changes liaising with both suppliers and clients.

* Production of flight manifests to send to suppliers.

* Timely production of accurate travel documents for all clients minimising customer touchpoints.

* Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives.

* Liaise with airport reps/leaders ensuring cost effective tour planning.

Flights & Travel Operations Co-Ordinator – Essential Requirements:

* Global Distribution System (GDS) skills (desired but not essential).

* Understanding of airline pricing and ticketing rules (CAT35, published, Low cost).

* Excellent numeracy and written skills.

* Operations and/or ticketing experience within a tour operator or airline.

Locations ideal for the Flights & Travel Operations Co-Ordinator role includes, St Albans, Hatfield, Harpenden, Watford & Cheshunt.