Functional Architect – Cloud ERP (Retail)

About the role

As we embark on a group-wide cloud ERP Transformation project, we are looking for a highly skilled Oracle Cloud ERP Functional Architect with deep expertise in Retail and Food & Beverages Oracle Cloud solutions to join our dynamic team. As a Functional Architect, you will play a critical role in implementation of our Cloud ERP solution for our Retail and Food & Beverages operations. You will work closely with implementation partner, Oracle product team, business stakeholders, technical teams, and PMO team to ensure the successful delivery of Cloud ERP project that meet business objectives.

Project WAHED a group-wide cloud ERP Transformation project is a “once in a lifetime” opportunity to be part of the most exciting Business Transformation journey that Qatar Airways Group has ever embarked in.

Accountabilities

Lead the end-to-end design and implementation of Oracle Cloud ERP solutions for Retail and Food & Beverages operations, collaborating closely with implementation partner to ensure alignment with business goals.
Provide expert guidance on best practices and industry standards for Oracle Retail Cloud & Simphony.
Provide guidance and support to business teams in process design, process improvement, and process management of Retail operations including inventory management, supply chain, warehouse management, sales processes, eCommerce and Point of sales.
Oversee the configuration, testing, and deployment of Oracle Retail Cloud & MICROS Simphony.
Validate solutions provided by the implementation partner and ensure that the solution meets business expectations
Work closely with technical teams to ensure seamless integration of Oracle Retail Cloud & Simphony with Oracle Fusion Cloud ERP, other enterprise systems and applications.
Identifying areas where the standard Cloud ERP functionality does not meet business needs and suggest workaround where ever possible or defining the necessary customizations.
Conduct workshops and training sessions to educate business users and team members on Cloud ERP functionalities.
Develop and enforce quality assurance processes for all stages of the ERP implementation, including design, configuration, testing, and deployment, ensuring solution meets business requirements.
Develop and maintain comprehensive documentation, including functional specifications, process flow and configuration guides to support ongoing operations and future upgrades.
Manage relationships with implementation partner and Oracle Product vendor, ensuring they deliver high-quality services and meet project timelines.
Lead the troubleshooting and resolve issues related to Oracle Retail Cloud and Simphony applications to ensure smooth operation of the ERP system.
Stay up-to-date with the latest Cloud ERP updates and trends, providing recommendations for continuous improvement.
Support the change management efforts of the ERP Transformation project team by working closely with business stakeholders and change management teams within Retail streams.
Supporting in setting up the Centre of Excellence (CoE) for Oracle Cloud ERP within the organization for Retail and Food & Beverages domain, defining best practices, governance models, and continuous improvement strategies.
Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications
About you

Bachelor’s Degree with overall 10-12 years of experience working with ERP systems.
At least 6 years of hands-on experience with Oracle Retail Cloud and MIRCOS Simphony.
Proven experience as an Oracle Retail Cloud Functional Architect.
Proven experience in implementing large-scale ERP projects.
Strong understanding of business processes in Retail and Food & Beverages.
Understanding of business processes in maintenance operations.
Preferred

Retail industry experience.
Professional Certifications in Oracle Retail Cloud and Simphony.
About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.