Head of Online – NAM

A well-established and growing Sheffield-based homewares business is seeking a Head of Online National Account Manager to take full UK P&L responsibility for the eCommerce channel. This is a key role within a solid, forward-thinking company with ambitious growth plans. You’ll be part of a dynamic European eCommerce team, reporting directly to the Managing Director, and will play an integral role in driving the company’s online success.

We’re looking for a highly motivated National Account Manager who can build strong, strategic partnerships with major retail and online accounts. You should have a commercial mindset, a strong understanding of both B2B and B2C eCommerce, and the ability to use data-driven insights to unlock growth opportunities.

Key Responsibilities

* Work closely with the Managing Director to achieve sales, margin, and performance targets.

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Own and manage customer relationships, developing strategic partnerships

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Take full P&L responsibility for key eCommerce accounts.

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Create, maintain, and manage detailed sales forecasts at a line level.

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Lead range review meetings to expand product listings and market share.

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Negotiate effectively, ensuring mutually beneficial outcomes for the business and its partners.

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Use data insights to identify opportunities for growth and business efficiency.

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Ensure best-in-class product content and online visibility.

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Manage and optimise customer promotional plans.

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Represent the business professionally in high-level discussions with senior stakeholders.

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Work cross-functionally to advocate for customer needs and drive internal change.

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Become an expert in the company’s brands, product ranges, and key retail partners.

What We’re Looking For

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Proven experience in an eCommerce NAM/KAM or equivalent role.

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Strong understanding of eCommerce strategies, sales levers, and best practices.

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Excellent analytical skills – ability to interpret data and drive action.

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Attention to detail and ability to manage multiple projects under deadlines.

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Strong negotiation, communication, and influencing skills.

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Ability to present with impact to senior stakeholders.

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Proactive, results-driven, and comfortable working independently and cross-functionally.

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Solid organisational skills with the ability to prioritise and problem-solve.

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Intermediate skills in Microsoft Office programs.

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Willingness to travel nationally when required.

Ideal Attributes

Results-driven, proactive, and a self-starter.

Strong verbal and written communication skills.

A keen eye for detail and a commitment to high-quality work.

Ability to thrive in a fast-paced, dynamic environment.

A true team player with a strong work ethic.

Benefits

Up to £50,000 salary

Office based (WFH on fridays)

25 + 8 days holiday

Company Pension

Discretionary company bonus scheme

If you’re interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.