CV-Library
Cityworx are recruiting on behalf of a client who are looking for an experienced Head of Operations/Nominated Individual for 16+ Supported Accommodation Services in the London and other nominated areas.
The company are a leading Children’s care organisation that provide supported living services for looked after young people aged 16 years and over.
As the Head of Operations, you will take overall responsibility for the management and leadership of their supported living services, as the Nominated Individual with Ofsted for all operational and new homes.
Role and Responsibilities:
• Take overall responsibility for the management and leadership of supported living services
• Register as the Nominated Individual with Ofsted for all operational and new homes
• Ensure high occupancy for homes
• Lead and manage Operations Managers and resources to ensure high standards of service are achieved within the homes, exceeding regulatory standards.
• Lead the planning, development, and delivery of effective, efficient, and sustainable services across London region, realising our strategic aims and ensuring the maximum positive impact on the young people, stakeholders, and related parties where applicable.
• Ensure all homes are compliant with Ofsted regulations.
• Develop and maintain professional relationships with external agencies and other professionals associated with the young people and company.
• Monitor, coach, support, and motivate all Operations Managers to enable them to reach their full potential.
• Safeguard the health, wellbeing, and safety of the young people within our care. In the event of a concern regarding any young person or staff member, immediately reporting these concerns in line with the appropriate policies and procedures.
• Ensure that a high-quality level of service is delivered within the homes and that they are compliant in relation to health and safety, other relevant regulatory frameworks, and requirements.
• Ensure that you lead the operational managers of our services to deliver in line with budgets, financial parameters, stakeholder expectations, and key performance indicators.
• Manage the budget supporting operations managers to ensure the business remains viable and to meet and exceed the key performance indicators for people, quality, and performance.
• Become fully knowledgeable of the company’s system for the management of creating and storing essential records for young people and policies, ensuring it is used effectively in all aspects, and that the team reporting to you does so also.
Person Specification:
* You will need to have experience of multi-site management within Ofsted regulated care services.
* You will need to hold a Level 5 Diploma in children and young people’s residential care, or equivalent.
* You will need to hold a full valid driving licence and vehicle as frequent travel is an essential part of this role.
To apply for this job please visit www.cv-library.co.uk.