Lead Receptionist/Front Office Coordinator -Specialist Orthodontist

Smile Time Orthodontics is a well-established specialist Orthodontic practice in Dunsborough. We are seeking a lead receptionist/front office coordinator. Our operating days include Wednesdays, Thursdays, and Fridays, with additional administration time on non-operating days available.

We are a modern, dynamic, patient-centered practice focused on achieving the best Orthodontic results, health care, and service for our patients.

We are looking for someone with:

• a positive, confident and friendly manner and with excellent communication skills
• the ability to work independently and with our team members
• that enjoys busy environments and patient communication roles
• sound computer/IT skills

The role will involve:

• being the first point of contact for new and existing patients, both telephone and email enquiries
• managing the appointment scheduling
• patient reception and greeting
• invoicing and receipting payments
• drafting letters
• daily banking
• liaising with other receptionists and treatment coordinators

If you have the skills, experience, and personality we are looking for, then forward your CV and cover letter to (emailprotected) .

Shortlisted candidates will be contacted directly.

Application Questions

Your application will include the following questions:

• How many years’ experience do you have as a Front Office Receptionist?
• Which of the following statements best describes your right to work in Australia?
• Do you have previous invoicing experience?
• Do you have customer service experience?
• Do you own or have regular access to a car?
• Do you have a current Australian driver’s licence?

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