Legal Counsel

Remuneration commensurate with experience

• Are you an experienced legal practitioner with a passion for fairness?
• Do you enjoy working for a purpose-driven organisation in a rapidly evolving sector?
• Are you ready to apply your legal experience in a diverse role where you can influence meaningful change?

If the answer is yes – then WE NEED YOU!

We are looking for someone with strong legal experience in dispute resolution to join our extraordinary and close-knit team.

Who we are

The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit, independent and impartial dispute resolution service. We provide Victorian energy and water consumers with free, accessible, and informal dispute resolution. Find out more about who we are and what we do here.

Your new role and team

The Legal and Engagement team is responsible for providing legal advice across the organisation. We’re a high functioning multi-disciplinary team that assists in complex complaints, identifies and investigates systemic issues, drives market improvements, makes policy submissions and seeks to influence consumer protection mechanisms in the energy and water sectors.

As a sector that is high on the political agenda and rapidly evolving, we’re a team that’s heavy on internal and external stakeholder engagement, including with EWOV’s members, industry bodies, regulators and state and federal government.

As an EWOV Legal Counsel, you will use your legal expertise to provide best practice legal and dispute resolution advice, particularly where complex contractual, legislation or code interpretation is required. You will also contribute to the design and delivery of high-quality internal dispute resolution practices through preparation of policies, procedures, position statements and expert advice.

The systemic issues component of this role will involve investigating and advising on potential systemic issues, engaging with Scheme Participants to resolve systemic issues, and providing insights or referrals to relevant stakeholders to drive consumer and market improvements.

This position offers full-time hours, with potential consideration for part-time arrangement for the right candidate.

What you’ll bring

To help you succeed in this role you’ll need to bring:

• Experience in dispute resolution, including an excellent understanding of the key principles of alternative dispute resolution and a sound working understanding of independence.
• High level communication skills (oral and written), with the proven ability to negotiate and influence stakeholders.
• Sound knowledge of the Victorian energy and water sector, including detailed knowledge of the regulatory/legislative framework or ability to acquire this knowledge quickly.
• Highly developed analytical, conceptual, and problem-solving skills.
• Strong stakeholder management skills and the ability to quickly develop professional relationships.
• Ability to work at a senior level, including working autonomously and meeting and prioritising deadlines.
• Ability to work as part of a close-knit and professional team in a way that supports and promotes EWOV’s Cultural Values and supports the achievement of organisational objectives.
• 7-10 years legal and/or dispute resolution experience.
• Relevant tertiary qualifications in law (including holding or being eligible to hold a practising certificate).

What makes working with us great

There are so many great things about working with EWOV, here’s some of our benefits:

• A role where you can make a difference helping others.
• An opportunity to be a part of a dynamic industry and the renewable energy transition.
• Flexible and hybrid ways of working with life-friendly hours.
• Generous leave entitlements – six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leave & 18 weeks of gender-free paid parental leave.
• Centrally located office in Melbourne CBD close to public transport.
• Inclusive team culture that supports each other, collaborates and innovates.
• We live and breathe wellbeing with a varied program with something for everyone.

How to apply

If you’re interested in this opportunity, please apply on Seek, or email us at by 14 March 2025. Please send through your CV and a cover letter outlining how you meet the selection criteria.

We will be reviewing applications and may commence interviews prior to the closing date, so please apply as soon as possible if you’d like to be considered.

If you would like additional support or information to make the application and recruitment process more suited to your needs, please let us know at

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Are you eligible to hold a practising certificate?

#J-18808-Ljbffr