Right at Home
About Us:
Right at Home is a global leader in home care, with a network of over 600 offices worldwide. Our mission is to improve the life of those we serve for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes.
From companion care to palliative care, we are dedicated to making a positive impact on the lives of those we serve.
Now Hiring: Office Administrator
Are you passionate about making a difference in the lives of others? Right at Home is seeking a dedicated and compassionate Office Administrator to play a vital role in our KALGOORLIE office. As a key member of our team, you will collaborate with the Team Leader and Care Manager to ensure the seamless daily operations of our facility.
About the Role:
The Administration Officer will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization. If you have a broad skill set and a commitment to excellence, we welcome applicants from all backgrounds to apply.
Responsibilities
- Answering phone calls professionally and directing inquiries to the appropriate department
- Warmly greeting clients and carers in our office, creating a welcoming atmosphere
- Communicating with clients and their families to address inquiries about our services and scheduling
- Assisting the HR department with recruitment, including scanning, filing, and emailing documents
- Serving as a key point of contact for external parties, ensuring effective and professional communication
- Leveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growth
- Building and maintaining strong relationships with individuals and organizations outside the company
- Liaising with office staff across various locations, fostering collaboration and positive connections
- Performing additional administrative duties as directed by management
Preferred Skills
- Empathetic, passionate, and caring
- Ability to work autonomously and collaboratively within a team
- Previous experience in a similar role
- Proficiency in standard computer programs, with the ability to quickly learn new ones
- High level of professionalism and ability to maintain confidentiality
- Basic understanding of the Aged Care, Disability, and/or Health systems
Customer service experience in the industry is preferred.
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