Website GWA Group Limited
GWA Group Limited is a leading Australian supplier of building fixtures and fittings to households and commercial premises.
Your new role: We are seeking a Project Coordinator to join us on a full-time, permanent basis. Based at our Avondale office, the major focus of this role will be responsibility for the handling of enquiries, preparation of quotations, order entry, forecasting and managing delivery.
As our successful candidate, you will: Manage delivery of product in accordance with GWA guidelines and within customer time frame. Maintain high degree of customer service and professionalism. Liaise with Procurement Manager on product availability as required. Report all market and competitor activity in the marketplace to management. Ensure projects and Builders quotes are at maximum profit within GWA Policies and guidelines. Maintain a high level of communication on relevant builder/housing/commercial information to all members of the housing/commercial sales team. Update all required housing/project orders in a timely manner as per service standards. Maintain a level of high accuracy regarding demand planning and monitoring levels to fulfill orders. Ensure all reporting is up to date, and send to manager relevant parties or agreed days. Communicate with sales staff, distributors, and plumbers to ensure blanket orders and forecasting are received and updated for upcoming housing/projects. Manage the Housing Group Show Home Agreements, load the requests into the system, add the details to the show home register, and notify sales staff when a show home is coming up for renewal.
About you: Along with a minimum of 2 years’ experience in a Customer Service role, you will have: An ability to develop and maintain relationships with work colleagues and customers at all organisational levels internal and external to the organization. Knowledge and skills in applying and using computer systems, spreadsheet and database application skills including MS Word and Excel. A methodical and organised in approach to work. Strong attention to detail and thorough in completing work tasks. The ability to work independently and autonomously with self-guidance. Experience using Microsoft Dynamics 365 is highly desirable, but not essential.
Who are GWA? Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark. As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.
What’s it like to work with us?
Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.
Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.
GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.
What else do we offer?
Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you: Free onsite parking available. Flexible and hybrid working options. Competitive remuneration and bonus structures. An immersive onboarding program to set you up for success. Opportunities to learn and grow through our Learning & Development programs. Paid parental leave program. ‘Boost program’ – exclusive access to discounts and cashback rewards at your favourite stores. Option to purchase additional annual leave.
As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre…and much more!
Interested? Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences! For more information, please contact Emily Jaajaa, Talent Acquisition Specialist (ejaaja@gwagroup.com)
GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.
Please note that we are not accepting applications from agencies at this time.