Public Housing Coordinator

Full Time

Website Randstad

Randstad Property are working with a Charitable Trust as they look for a passionate Public Housing Coordinator to join their team. In this role, you will build positive relationships with whānaunga, support their housing needs, and connect them to services. You will guide them through changes, help with tenancy commitments, and ensure their home is fit for purpose.

This organisation prides itself on working towards a family-centred, tikanga-guided, wellbeing approach. With a team of 100+ professionals, they are committed to delivering support services for mental health and housing within the Hamilton region and beyond. The overriding mission of those who work at this organisation is a desire to improve holistic wellbeing and development for everyone.

A Day in the Role:

Building positive, trust-based relationships with whānaunga while maintaining their rights and dignity
Identifying and responding to housing support needs and other wellbeing needs, connecting whānaunga to support services
Collaborating with Maintenance to manage requests impacting well-being
Ensure compliance with tenancy management obligations under the Residential Tenancies Act
Adhere to relevant legislation, regulations, policies, and codes of ethics/practice ● Identifying and escalating risks to the Housing Manager as needed
Maintain records in alignment with guidelines and standards
What you bring:

Will be experienced in working with individuals facing housing and wellbeing challenges
Demonstrate strong empathetic skills for building relationships and connecting with a diverse range of clients
Working knowledge of the Residential Tenancies Act
Able to deescalate emotional situations and engage in strength-based conversations
Present cultural awareness for aligning with whanaunga aspirations, especially with Māori and Pasifika
Current full New Zealand driver’s license


Work with a passionate, driven organisation and experienced leadership team
Contribute to urban Māori and Pasifika communities and support the holistic wellbeing of everyone seeking support
Continuous professional development and training opportunities are available
Medical Insurance
Free parking
Monthly Supervision / Mentoring

If you believe you would enjoy working in a kaupapa Māori organisation, possess a strong work ethic, and envision your career pathway in supporting our whanaunga, then this is the perfect role for you!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

To apply for this job email your details to