CV-Library
Actaris Site Services are currently seeking an experienced RLO for sites based in Croydon. Croydon is ongoing roofing and externals projects.
Responsibilities:
¢ Booking appointments and managing schedules.
¢ Handling resident complaints and issues with professionalism and efficiency.
¢ Maintaining property records and conducting validation and customer satisfaction surveys.
¢ Facilitating communication between all stakeholders for a seamless project experience.
¢ Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.
Requirements:
¢ Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
¢ Occupied refurbishment knowledge is also desirable
¢ Strong health and safety knowledge
¢ Exceptional communication skills and ability to work collaboratively.
¢ IT proficiency and adaptability to on-site operations.
¢ Ability to work independently and as part of a team.
¢ Strong interpersonal skills and a proactive attitude.
¢ Ambitious, innovative, and self motivated
¢ Driving license
Please send cvs to be considered for this position and for more information on the role.
To apply for this job please visit www.cv-library.co.uk.