Site Services Manager

MS563 – Site Services Manager

Location: London

Salary: £30,000 – £35,000 per annum 

Overview: First Military Recruitment are currently seeking a Site Services Manager on behalf of one of our clients.

The role entails frequent monitoring and auditing of site-based staff and inspection of the portfolio of properties to ensure that compliance with statutory, regulatory, ISO/OHSAS and professional accreditation.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:  

To ensure all sites conform to current health & safety, fire safety and all other statutory regulations.
Report any health & safety and fire safety issues to the Senior Property Manager and Group Safety Manager.
To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed specification.
To ensure company policies and practices are followed and always delivered.
Provide support and guidance to all site staff.
Provide a seamless communication link between the London Senior Property Manager, London Property Managers and Head Office staff.
Regularly communicate with the Senior Property Manager regarding issues arising in the portfolio and assist to resolve these issues.
Working closely with the Property Management team, audit onsite documentation and ensure action plans are in place and followed.
From time to time (holiday / sickness cover) complete TIM inspection reports for and on behalf of the Property Management team.
Assist with site specific projects, ensuring adequate support is being provided to the Property Management team.
To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service.
Requirement for extensive travel to cover all properties within the portfolio. Travel by car will be paid at the statutory government levels. 
On some occasion, there will be a requirement to stay overnight, in these cases, hotel accommodation will be booked.
Any other duties as in accordance with the needs of the business.
Skills and Qualifications:

Experience of complex residential facilities management or similar experience of inspecting and assessing quality defined criteria and implementing solutions.
Excellent knowledge of property management, service charges, health & safety, fire safety and personal safety.
Demonstrable experience of delivering customer focused services in a demanding environment.
Competent with Microsoft 365 applications and willing to learn dedicated software aids, where applicable to the role (full training will be provided).
Familiarity with contemporary IT devices, including smartphones, PC/laptops and tablets.
Strong organisational skills.
Excellent verbal and written communication skills.
Desire to succeed and progress within residential property management.
ISOH general practitioner qualification is desirable.
Full UK driving licence.